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The Missouri Long-Term Care (LTC) Ombudsman Program consists of ombudsman/volunteers serving residents of nursing homes and residential care facilities to provide support and assistance with any problems or complaints about the facilities.

United Way of Greater Kansas City 211

Residents of Long Term Care facilities benefit through trusting relationships with trained volunteers who are well informed and objective. They also listen to concerns, and respect residents' privacy and confidentiality.

United Way of Greater Kansas City 211

Advocacy for clients, counseling services, mediation, education, speakers bureau and complaint registration.

United Way of Greater Kansas City 211

Institutional Services - Ombudsman Services for Complaint Resolution: Long Term Care Ombudsman program investigates and resolves complaints made by or on behalf of older St. Louisians who are residents of long term care facilities.

United Way of Greater Kansas City 211

Ombudsman Program: Consists of trained staff and volunteer ombudsmen who are assigned to long-term care communities (including skilled nursing, assisted living and residential care communities) and provide advocacy, support and resident rights education to residents.

United Way of Greater Kansas City 211

The office coordinates the work of long-term care ombudsmen who helps residents to realize their rights, serve as problem solver/mediator and objective investigator of complaints.

United Way of Greater Kansas City 211

Ombudsman visits nursing homes and also accepts complaints or feedback from residents, which they investigate and follow up on.

United Way of Greater Kansas City 211