Home

Water Service Payment Assistance | United Way of Greater Kansas City - Wyandotte County BPU Customer Hardship Payment Service Program

The Board of Public Utilities (BPU) has partnered with United Way to assist Wyandotte County residents with payment of their BPU bill through the Hardship Assistance Program. Assistance is available for BPU customers that have received BPU services for at least six months and can demonstrate that they are experiencing an unexpected financial hardship.

Last assured

09/09/2020

Physical Address

801 W 47th St, Suite 500, Kansas City, MO 64112

Hours

M-F 8:30am-5pm

Voice

913-371-6772

Hardship Hotline

Application process

Please call and leave a message with name and address, someone will return your call within 3 business days

Fee

None

Eligibility

Must have had active BPU service for the last 6 months. Assistance is NOT available on deposits, connections or reconnection fees. Can only be used once every 12 months

Languages

N/A

Service area

Wyandotte County, KS

Agency info

UNITED WAY OF GREATER KANSAS CITY

United Way of Greater Kansas City advocates for a better community through funding local programs, leveraging community resources and collaborating on initiatives for healthy beginnings, prepared youth and thriving adults and families.

© 2025 United Way of Greater Kansas City 211. All rights reserved.