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Water Service Payment Assistance | United Way of Greater Kansas City - Wyandotte County BPU Customer Hardship Payment Service Program

801 W 47th St, Suite 500, Kansas City, MO 64112

Eligibility

Must have had active BPU service for the last 6 months. Assistance is NOT available on deposits, connections or reconnection fees. Can only be used once every 12 months

Hours

M-F 8:30am-5pm
913-371-6772

Voice - Hardship Hotline

https://bpu.com/forhome/billing/utilityassistance.aspx

Languages

N/A

Application process

Please call and leave a message with name and address, someone will return your call within 3 business days

Fees

None

Service area

Wyandotte County, KS

Description

The Board of Public Utilities (BPU) has partnered with United Way to assist Wyandotte County residents with payment of their BPU bill through the Hardship Assistance Program. Assistance is available for BPU customers that have received BPU services for at least six months and can demonstrate that they are experiencing an unexpected financial hardship.

Last Assured

01/29/2026

Providing organization

UNITED WAY OF GREATER KANSAS CITY

United Way of Greater Kansas City advocates for a better community through funding local programs, leveraging community resources and collaborating on initiatives for healthy beginnings, prepared youth and thriving adults and families.