Water Service Payment Assistance | United Way of Greater Kansas City - Wyandotte County BPU Customer Hardship Payment Service Program
Resource Name:Water Service Payment Assistance | United Way of Greater Kansas City - Wyandotte County BPU Customer Hardship Payment Service Program
The Board of Public Utilities (BPU) has partnered with United Way to assist Wyandotte County residents with payment of their BPU bill through the Hardship Assistance Program. Assistance is available for BPU customers that have received BPU services for at least six months and can demonstrate that they are experiencing an unexpected financial hardship.
Eligibility
Must have had active BPU service for the last 6 months. Assistance is NOT available on deposits, connections or reconnection fees. Can only be used once every 12 months
Required documents
Documentation of their hardship, copy of a state issued ID, the most recent copy of their BPU bill
Hours
N/A
Additional Contact Information
Main Email
Languages
N/A
Application process
Please call and leave a message with name and address, someone will return your call within 3 business days
Fees
None
Service area
Wyandotte County, KS
address
801 W 47th St, Suite 500, Kansas City, MO 64112
913-371-6772
Voice
·Hardship Hotline
Last Assured
01/29/2026
Data provided by
United Way of Greater Kansas City 211