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Disability Related Transportation | Metro

211 North Broadway, Suite 700, Saint Louis, MO 63102

Eligibility

Eligible for services through the Americans with Disabilities Act

Required documents

- Complete Metro ADA Paratransit Application - Passenger's full name, home address and phone number - Exact address of pick up and drop off locations for all trips being scheduled - Please inform of any additional riders such as children, personal care attendants, service animals, etc. - If using Medicaid for a medical trip, have Medicaid number and physician's office phone number - If special assistance is needed, please notify at time of reservation

Hours

- Call Mon-Fri - 7:30am to 4:30pm for a reservation - Rides may be available 7 days a week in parts of service area

314-231-2345
Voice·

Transit Information Line - Missouri

314-982-1400
Voice·

Main

314-982-1510
Voice·

Call-A-Ride

314-982-1555
Voice·

TDD

618-271-2345
Voice·

Transit Information Line - Illinois

314-923-3019
Fax·

Fax

Languages

- English - Spanish

Application process

- Call 314-982-1510 (TDD 314-982-1509) or visit www.metrostlouis.org/accessibility/ada-services/#

Fees

Call for Details

Service area

St. Louis City/County in Misouri

Public transportation system that provides services such as disability related transportation, local bus services, general paratransit/community ride programs and transit customer service centers. ALSO KNOWN AS BI-STATE DEVELOPMENT AGENCY CALL-A-RIDE (SEE BI-STATE DEVELOPMENT AGENCY) METROLINK/METROBUS (SEE BI-STATE DEVELOPMENT AGENCY) CALL A RIDE

Last Assured

04/29/2025

Providing organization

METRO

Public transportation system that provides services such as disability related transportation, local bus services, general paratransit/community ride programs and transit customer service centers. ALSO KNOWN AS BI-STATE DEVELOPMENT AGENCY CALL-A-RIDE (SEE BI-STATE DEVELOPMENT AGENCY) METROLINK/METROBUS (SEE BI-STATE DEVELOPMENT AGENCY) CALL A RIDE