Water Service Payment Assistance | City of St. Louis Water Division
1640 S. Kingshighway Boulevard, Saint Louis, MO 63110
Eligibility
-St. Louis City residential account holders
-Over 90 days delinquent
-Must self attest COVID-19 Pandemic related hardship in lost income
-Household income cannot exceed 60% of the Area Median Income (AMI)
-Must enroll in debt repayment plan
Required documents
Photo ID
Proof of income for all adults in the household
Proof of Social Security Number for all household members
Copy of recent water bill
Hours
Application available online 24 hours
314-592-8222
Voice·
Report Taste/Quality Issues
314-771-2255
Voice·
Customer Service
314-633-9000
Voice·
Main
314-771-4880
Voice·
Report an Open Hydrant
To access this service, contact:
Agency email
Niraj S. Patel (Water Commissioner)
Websitehttps://www.stlwater.com
Languages
English
Application process
Online Application available: https://www.stlwater.com/permits-applications/assistance-program.php
Paper applications available at Water Division Offices and at the following St. Louis Public Libraries: Baden, Barr, Buder, Carondelet, Carpenter, Central, Charing Cross, Divoll, Kingshighway, Machacek, Marketplace, Schlafly and Walnut Park
Fees
No Fees
Service area
St. Louis City, Missouri
Water provider for City of St. Louis.
Data provided by
United Way of Greater Kansas City 211
What's Here
Providing organization
CITY OF ST LOUIS WATER DIVISION
Water provider for City of St. Louis.