Electric Service Providers | City of Independence Utilities - Customer Service
Resource Name:Electric Service Providers | City of Independence Utilities - Customer Service
City of Independence electric, water and sewer utility service. Customers can pay their bills at City Hall, the Customer Service Center, by mail to one of two PO Boxes, or by credit card on the automated line. Independence Power & Light also offers rebates and low-interest loans for eligible energy efficiency measures.
Eligibility
Anyone residing in service area
Required documents
Account number
Hours
Customer service M-F 8am-5pm
Drive through for bill pay M-F 7:30am-5pm
Automated line 24/7
Languages
Spanish
Application process
Call, visit location or go to website
Fees
Call or consult your bill
Service area
Independence, MO
address
17221 E 23rd St, Customer Service Center, Independence, MO 64053
816-325-7930
Voice
·Main Phone (Customer Service)
816-325-7378
Voice
·Automated Line (325-SERV)
Website
https://www.indepmo.org/PLLast Assured
10/10/2025
Data provided by
United Way of Greater Kansas City 211