Water Service Providers | City of Independence Utilities - Customer Service
17221 E 23rd St, Customer Service Center, Independence, MO 64053
Eligibility
Anyone residing in service area
Required documents
Account number
Hours
Customer service M-F 8am-5pm
Drive through for bill pay M-F 7:30am-5pm
Automated line 24/7
816-325-7930
Voice·
Main Phone (Customer Service)
816-325-7378
Voice·
Automated Line (325-SERV)
Websitehttps://www.indepmo.org/PL
Languages
Spanish
Application process
Call, visit location or go to website
Fees
Call or consult your bill
Service area
Independence, MO
City of Independence electric, water and sewer utility service. Customers can pay their bills at City Hall, the Customer Service Center, by mail to one of two PO Boxes, or by credit card on the automated line. Independence Power & Light also offers rebates and low-interest loans for eligible energy efficiency measures.
Last Assured
10/10/2025
Data provided by
United Way of Greater Kansas City 211
What's Here
Providing organization
CITY OF INDEPENDENCE
The city of Independence is located in Jackson County, MO.