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General Relief | State of Illinois: Department of Human Services Madison County East Alton Family Community Center

608 West Saint Louis Avenue, East Alton, IL 62024

Eligibility

  • Must receive SSI or are ineligible for SSI due to income
  • Must be a US citizen or meet certain requirements for non-citizens
  • Must live in Illinois
  • Must be age 18 years and older, blind or disabled
  • Income guidelines, call for details

Required documents

  • Photo ID
  • Proof of Income
  • Social Security Card for each household member

Hours

Mon-Fri - 8:30am to 5:00pm Closed on federal and state holidays
800-447-6404
Voice·

TTY Helpline

800-843-6154
Voice·

DHS Helpline

618-258-1660
Voice·

Main

618-258-7275
Fax·

Fax

866-326-0270
Voice·

TTY/TDD

To access this service, contact:

Local Office Administrator

618-258-1660

Languages

  • English
  • Spanish

Application process

  • Call To Apply
  • Apply In Person

Fees

No Fees

Service area

Madison County in Illinois
State agency dedicated to providing residents with access to integrated services, especially those who are striving to move from welfare to work and economic independence, and others who face multiple challenges to self-sufficiency. Services include General Relief, TANF Applications, Medicaid Applications, Food Stamps/SNAP Applications, Extreme Cold Warming Centers, Extreme Heat Cooling Centers and Specialized Information and Referral. ALSO KNOWN AS DHS FAMILY COMMUNITY RESOURCE CENTER PUBLIC AID ILLINOIS STATE DEPARTMENT OF HUMAN SERVICES MADISON COUNTY OFFICE EAST ALTON

Last Assured

12/03/2025

Data provided by

United Way of Greater Kansas City 211
What's Here
General Relief

Providing organization

STATE OF ILLINOIS DEPARTMENT OF HUMAN SERVICES MADISON COUNTY EAST ALTON FAMILY COMMUNITY CENTER
State agency dedicated to providing residents with access to integrated services, especially those who are striving to move from welfare to work and economic independence, and others who face multiple challenges to self-sufficiency. Services include General Relief, TANF Applications, Medicaid Applications, Food Stamps/SNAP Applications, Extreme Cold Warming Centers, Extreme Heat Cooling Centers and Specialized Information and Referral. ALSO KNOWN AS DHS FAMILY COMMUNITY RESOURCE CENTER PUBLIC AID ILLINOIS STATE DEPARTMENT OF HUMAN SERVICES MADISON COUNTY OFFICE EAST ALTON